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Frequently Asked Questions (FAQ)

Here you will find the answers to frequently asked questions regarding our BIC Platform products. Let us make your introduction into process management and digital transformation particularly easy. If you cannot find the answer to your question in our FAQ, feel free to contact us at any time.

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Quick answers to your questions

Can I continue using my data from the test version in the professional version?

Yes, you can transport your data and continue working with them when you switch to the professional version.

When do I have to pay?

At the end of the 30-day test version, we will contact you. If you want to continue working with BIC Platform, we will draft an offer for you. Should you decide to terminate your work in BIC Platform, the access to the test version will be automatically closed and your data will be deleted after 30 days.

Which payment methods are available?

We will send you an invoice.

Why are my data not deleted directly after the end of the test version?

After expiration of the test version we give you the opportunity to decide within the next 30 days. During this time your data will remain saved.

Can I operate BIC Platform in my own data center?

You can operate BIC Platform On-premises in your company's own data center, in the public cloud and in the private cloud.

I am currently using a different tool. Can I switch to BIC Platform?

Switching to BIC Platform is very easy, thanks to the minimal implementation and training effort. Depending on the tool you are currently using, it may also be possible to automatically transfer existing data into BIC Platform.

What is the pricing model for BIC Platform?

Prices are depending on the user quantity and the desired operation method. For further information, please contact our sales team (sales@gbtec.de or +49 234 97645 -110).

Can I use all the features of BIC Process Design, BIC GRC and BIC Process Mining in the test version?

Yes, the trial version gives you access to the full functionality of BIC Process Design, BIC GRC and BIC Process Mining.

Can editor and author licenses be added at short notice? How long does the implementation take?

Editor and author licenses can be quickly added when needed. After setup, you can allocate licenses to your users and they can directly start modeling.

Can multiple users test BIC Platform?

Yes, the administrator can add further users. For more information, go to the online help in BIC Process Design, BIC GRC and BIC Process Mining.

Can objects be adjusted or hidden and how much effort is required?

Objects from all offered notations can be adjusted and hidden by the administrator autonomously. No programming knowledge is required to adjust or hide objects.

Further questions?

Do you have questions about our products or services? Our experts are happy to help you and look forward to your inquiry.

sales@gbtec.de
+49 234 97645 -110