Gartner® Innovation Insight for Process Mining and Task Mining

In its latest report, "Innovation Insight for Process Mining and Task Mining," Gartner takes a closer look at process mining and task mining techniques. Gartner highlights that while many organizations today use various mining techniques and tools for process discovery, they are often unaware of their exact capabilities. Initiatives with the goal of optimizing processes thus often remain unsuccessful. Depending on the scope, use case and objectives, it is therefore essential to distinguish between the two main categories of mining, while recognizing how they can be used in a complementary way.

Starting with the terms "process" and "task", Gartner goes into more detail about the mining techniques of process mining and task mining, shows their differences and presents exemplary process and task sequences in the form of graphics. Furthermore, Gartner mentions advantages as well as use cases of both techniques and our partner Apromore has been recognized as a Representative Provider. In addition, Gartner makes recommendations to key technology innovation leaders on how to achieve continuous visibility and better business insight. Focus is on the following aspects:

  • Definition and differences of process mining and task mining
  • Advantages and possible applications of process mining and task mining
  • Risks: The right tools for the right purpose
  • Process Mining und Task Mining – better together
  • Representative providers recognized in the report

BIC Process Mining by Apromore
GBTEC and Apromore create the world's most user-friendly process mining experience with their software BIC Process Mining by Apromore. Business leaders, process analysts and process managers benefit from rapid visualization and analysis of their business processes for holistic transformation and optimization. As a result of more than a decade of extensive research and innovation from leading universities, Apromore is the only organization to develop both an open source community edition and a fully maintained enterprise process mining solution. GBTEC offers BIC Process Mining by Apromore, based on Apromore Enterprise Edition, as an integral component of its BPM suite, BIC Platform. The tool is available as a cloud solution or on-premises and includes the full range of process mining capabilities.

Gartner Disclaimer
GARTNER is registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product oder service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Innovation Insight for Process Mining and Task Mining, 10 August 2021, Marc Kerremans, Tushar Srivastava.

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