Intuitive handling through interactive,
step-by-step instructions

Users profit from intuitive instructions throughout BIC, which prepare and explain each step of the workflow. BIC highlights individual elements in the software's interface and guides the user to take the desired action – for example, a click, completion of a text field, or a drag-and-drop action. This intuitively guides users through the application without having to first complete a series of trainings. Important information is provided at the exact moment it is needed and the user is supported with background business or technical information on the process at the right places. Since this all takes place live in the software, users learn to work with BIC effectively while completing their tasks more easily. 

Administrators can create and edit individual instructions in BIC GRC without any programming knowledge. These tours are created in an intuitive recording mode that automatically generates the instructions through a click path. Individual steps can be added, edited and deleted in real time. Conditional paths based on task requirements can also be created. Once a tour has been set up, users across the organization can access it directly.