Basics of Process Management


Gain the basic knowledge to implement a sustainable and target-oriented process management in your company. For this purpose, we will first explain the theoretical basis of process management including relevant terms. With a clear focus on the objectives of process management, we create an understanding for the establishment and coordination of processes and process structures. Practical examples as well as in-depth content on the introduction, control and establishment of a process management organization round off the basic training.

Learning objective

  • Learning of process management terms and definitions
  • Definition of goals in process management
  • Benefits and success factors in process management
  • Sharpen understanding of internal and external triggers
  • Introduction and control of process management
  • Development of a process management organization
  • Fundamentals of process documentation

Further information on training

  • Target groups: Managers, employees in process management, future process modelers, end users
  • Requirements: None
  • Duration: 1 Day
  • Participants: Max. 10 participants


  • E-Learning
  • Open training
  • BIC customers only
  • Online training
  • Training at GBTEC's academy
  • Training at your company (In-house)
  • Training at external training facilities

Questions about
our trainings?

We look forward to your request and would be happy to help you.
Your personal contact person is:

Christoph Windgassen

Christoph Windgassen

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