Stop asking Sarah: Turn tribal knowledge into AI-ready processes

Almost every company has a Sarah: the colleague who has spent years carrying all the processes, workarounds, and unwritten rules of her department in her head. What happens when Sarah leaves the company and takes that knowledge with her? In the first webinar of our Transformation in Practice series, we'll show you how to make implicit process knowledge visible, usable, and AI-ready before it's lost.

45 Min.
English
Webinar (On-Demand)

Artificial intelligence is only as powerful as the knowledge it can access – yet valuable process knowledge is often still hidden in documents, workshops, or the minds of individual experts. 

Discover how to use AI to systematically capture this fragmented knowledge, transform it into structured business processes, and make it available as a reliable, centralized process knowledge base for both employees and AI. In a live demonstration, we show how structured process knowledge not only preserves critical expertise, but also enables faster onboarding, more consistent processes, better governance, and scalable AI initiatives.

What you'll learn

  • Why successful AI initiatives need structured, governed process knowledge rather than undocumented expertise that only exists in employees’ heads.
  • How AI captures and structures process knowledge from workshops, conversations, and existing documentation within minutes
  • How to reduce dependency on individual knowledge holders and preserve critical organisational knowledge
  • How a governed process repository improves onboarding, collaboration, and operational consistency
  • Why AI-ready process knowledge forms the foundation for automation, Enterprise Architecture, compliance, and continuous transformation

Let's get in touch

Do you have any questions or would you like to learn more? We’d be happy to connect with you.

Sebastian Pommerin
Process Expert
sebastian.pommerin@gbtec.com
 

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