We took the Transformation Excellence Tour to six cities. Now we’re bringing it to you.

Across six cities, transformation and IT leaders came together to discuss one of the biggest challenges organisations face today: how to build processes, systems and governance structures that are truly ready for AI at scale. We’re now making selected sessions and transformation stories from the Transformation Excellence Tour available on demand – free to access from wherever you are.

< 30 min.
English
Transformation Excellence Tour (on demand)

Process Excellence Is Dead. Long Live Process Excellence.

Speaker
David Barnes | former Head of Business Process Management | AstraZeneca

AI agents are fast, capable – and prone to catastrophic assumptions. That is, unless they operate on solid process foundations. Drawing on AstraZeneca’s enterprise-wide BPM employment and hands-on AI experimentation, David Barnes explains why process excellence is what makes AI usable at scale.

You will learn:

  • Why AI agents only work reliably when clear processes, roles and governance are in place
  • Which enterprise BPM principles are critical for successful, scalable AI use cases
  • How process transparency enables faster, better-informed decision-making
  • How process excellence reduces operational friction and accelerates execution
  • How AstraZeneca applied BPM in practice to enable enterprise-wide transformation