Combine customer journey design and process management to improve the customer experience: With the "Customer Journey" diagram type, you can analyze the customer's processes including all touchpoints, identify gaps and correct them.
The all-in-one business process management software your colleagues willingly work with
Only users turn good software into successful digitization. That's why our BPM software BIC Process Design focuses on intuitive work and easiest usability. Discover more about the BPM features that make our business process management software so popular with its users.