What the energy sector currently deals with

Technical change has reached the energy industry. That is why energy providers are constantly facing new challenges and have to rethink their tried-and-tested processes in order to beat the competition in the long term. But what do new technologies mean for the development of this industry? Which areas are particularly affected? And how can energy companies face these uncertainties and master them successfully?

In our whitepaper, you will learn where the biggest challenges of the energy industry lie, how they can be overcome and why business process management plays a crucial part for it.


  1. Digitalization
    The energy industry is looking more and more closely at how to manage large data streams from savings, smart metering (digital electricity meters) or even grid operation. The goal: efficient, fast and automated processes. Only if energy companies become data specialists they can learn more about the needs of their customers and offer appropriate products and services based on these needs. In order to respond to changing customer needs, companies must therefore also optimize their internal processes. The results of the Digital@EVU survey conducted by the German Association of Energy and Water Industries (BDEW), Kearney and IMP3ROVE 2020 show that the digitalization or optimization of processes is one of the few aspects that energy companies address with high priority. A digital process management tool provides an optimal basis for process automation and can help companies...
  2. Energy Turnaround
    For years, the industry has been stirred up by the energy transition. The biggest key issue: sustainability. The goal of the energy transition in Germany is to obtain energy mainly from renewable sources such as wind and hydro-power, solar energy, geothermal energy and renewable raw materials by 2050 and to be „greenhouse gas neutral“. To achieve this, the share of fossil fuels such as oil, natural gas, coal and nuclear power in Germany‘s energy mix must be significantly reduced in favor of renewables. In addition, the social and economic system must be converted to largely closed carbon cycles. The focus here is particularly on the way in which electricity is generated and the provision of process and heating power or carbon-containing raw materials for industry. The energy transition and digital transformation go...
  3. Prosumer requests
    Instead of being pure consumers, customers today are increasingly becoming active market players in the energy system - and so-called prosumers: Household customers who generate their own electricity and also consume it themselves or feed it into the grid. Since a large proportion of prosumers have a digital affinity, they often want new solutions such as a visualization of electricity consumption or an association in an independent energy community. Prosumers would also like to be more independent of energy companies, which is why a number of pioneering projects are already attempting to recreate a decentralized energy market using blockchain technology. The aim is to enable peer-to-peer energy trading, so that neighbors can trade solar energy directly with each other in the future, for example. It is also clear that electricity is not...

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