Today, organizations use nearly 500 different programs. Many of them contain valuable information about real processes - but are often hidden. With BIC Process Mining you are no longer groping in the dark, but follow the trail of real actions in your organization. Gain valuable insights from the real-time data of your IT systems with the integrated data science method and uncover previously hidden process data. Improve your customer experience sustainably with BIC Process Mining and thus ensure an enormous competitive advantage.