Your mission
As a (Junior) Sales Operations Specialist (m/f/d), you will be part of our sales team and play a key role in supporting our customers and prospective clients. Working closely with our specialist departments, you will help optimise the sales process and support national and international companies across a wide range of industries on their digital transformation journey.
- Assisting with tender documentation and preparing bespoke quotations, working in collaboration with account executives and specialist departments such as Consulting and Technical Services
- Making initial telephone contact and pre-qualifying leads
- Organising and managing our clients’ renewals, as well as coordinating client documentation
- Documenting and ensuring the complete and accurate recording of relevant client information, as well as generating reports in our CRM system (Salesforce)
- Optimising and actively supporting the entire sales process, from lead generation to order management
- Interface management and close collaboration with the sales team on price quotations, preparing quotations, drafting contracts and customer support
- Coordination with our international branches and support throughout the entire sales process
Your profile
- You have some experience in sales operations, internal sales, inside sales, account management or a similar role
- A degree in sales, business administration or a related field, or a successfully completed commercial apprenticeship
- Enthusiasm for IT topics and digital solutions
- Proficiency in Microsoft Office 365
- Ideally, experience with Salesforce
- Customer focus, strong communication skills and a confident manner
- A structured, goal-oriented approach to work and strong negotiation skills
- Very good written and spoken German and English (minimum B2 level)
Why us?
- Challenging responsibilities in a key sales role
- Comprehensive induction and teamwork with extensive knowledge-sharing
- Support for personal development, e.g. through internal or external training
- A secure job with a wide range of career progression opportunities in a growing company
- An attractive salary package and benefits such as direct insurance and capital-forming benefits
- Flat hierarchies, a highly motivated working environment and an open and fair corporate culture
- Flexible working hours and the option to work from home
- Free drinks and coffee, and our own attractive office buildings with modern work facilities, a gym and a football pitch
- Regular staff training sessions in our in-house gym
