Programming effort True no-code design-to-execution platform: seamlessly converts business process models into executable workflows without writing code. | Programming effort Low-code, but still developer-heavy: Appian requires scripting, expression rules, and technical expertise. Business users struggle without IT support. |
Time-to-value Automation in days or weeks, not months. Ideal for quick wins and iterative scaling across the enterprise. | Time-to-value Appian’s steeper learning curve and heavier technical configuration delay rollout for many teams. |
Pre-built templates Ready-to-use workflows for HR, finance, IT, compliance, and more save implementation time and increase adoption. | Pre-built templates Appian users often create workflows from scratch or rely on external partners for use case design. |
AI integration Includes smart routing, intelligent OCR (image-to-text) and machine learning all within the platform – without the need for external tool integration. | AI integration While Appian includes AI tools, embedding them meaningfully into workflows often requires external tools and custom integration. |
Scalability & pricing Start with a team or department and scale enterprise-wide without dependency on costly consulting or rigid licensing. | Scalability & pricing Users report inflexible licensing tiers, high minimums, and rising costs – especially for small to mid-size companies. |
Customer support GBTEC offers hands-on training, expert consulting, and structured rollout programs. | Customer support Many Appian users report generic onboarding and lack of personalized support unless on higher-priced tiers. |
