BIC Platform vs. Pega Platform

Customer Reviews Prove: BIC is the Better Alternative to Pega!

When it comes to process automation, choosing the right platform can make all the difference. See how BIC Platform outshines Pega Platform by delivering faster results, greater simplicity, and a smoother path to enterprise-wide automation success.

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Usability
Customer Support
Price-Performance

This comparison is based on independent customer reviews on Capterra (as of July 2025).

Why BIC Platform Is the Better Alternative to Pega Platform

The following comparison is based on publicly available information and aggregated customer feedback, reflecting user experiences and reported advantages as communicated by clients and users of both platforms.

BIC Platform

Pega Platform
Programming effort

True no-code design-to-execution platform: seamlessly converts business process models into executable workflows without writing code.
Programming effort

Developer-heavy "low-code" platform: requires trained architects or Java-like scripting even for simple logic changes.
Usability

Delight users with a clean interface and frictionless navigation.
Usability

Users cite a dated UI and unintuitive experience.
AI integration

Includes smart routing, intelligent OCR (image-to-text) and machine learning all within the platform – without the need for external tool integration.
AI integration

AI integration often needs additional tools, custom dev, or third-party consultants.
Pre-built templates

Start strong with ready-to-use templates for HR, Finance, Compliance, IT and more.
Pre-built templates

Minimal plug-and-play templates; most solutions must be built from scratch.
Scalability & pricing

Start with a team or department and scale enterprise-wide without dependency on costly consulting or rigid licensing.
Scalability & pricing

Expensive licenses, heavy consulting fees, and underused functionality strain budgets.
Customer support

From onboarding to optimization, get white-glove support, training, and strategic consulting.
Customer support

Steep learning curve, gated documentation, and sparse community resources.

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Do These Problems Sound Familiar?

Reporting is not an out-of-the-box functionality.

The main problem with Pega is learning and tool cost. There is no proper boot camp materiel for new learners and for the emerging customers …

Software Engineer

… Academy courses can also be more detailed and contextual.

Software Engineer

Programming Language. You need to familiarize yourself with how it works in order to take advantage of the application.

User in Finance

Reporting is not an out-of-the-box functionality.

Reporting is not an out-of-the-box functionality.

Reporting is not an out-of-the-box functionality.

It quickly becomes complicated and does not support complex functions. Our IT team feels restricted by the limitations of the application.

User in IT

… It requires a lot of customization, and we can't use many of the standard features for our needs …

User in Finance

It is complex to integratewith other software.

Software Engineer

* These quotes come from independent review platforms such as Capterra, G2, and Gartner.

What Makes BIC Platform the Leading Process Automation Solution? See for Yourself!

Superior User Experience

Our intuitive and modern user interface ensures your team can quickly adapt and efficiently use the platform, reducing the learning curve and boosting productivity.

Extensive Configuration

BIC Platform's extensive configuration options allow you to tailor the system to your unique process automation needs, ensuring seamless alignment with your organizational requirements.

Unmatched Integration Capabilities

With extensive integration options, BIC Platform ensures smooth connectivity with your existing systems, enhancing data flow and operational efficiency.

Reasonable Pricing

Unleash powerful process automation features at a scalable cost with BIC Platform thanks to our flexible licensing model, tailored for your needs.

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Trusted by Thousands of Users & Analysts

Reach a new level of efficiency and speed with our leading solution for intelligent process automation. With BIC Platform, you benefit from high-performance software that sets the standard in technology, functionality, and user experience.

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From Pega to BIC Platform: 
Your Easiest Upgrade Yet

Switching process automation tools doesn’t have to be a hassle. With BIC Platform, your migration is fast, smooth, and supported every step of the way.

  • Keep Your Work – Instantly import your existing workflows with automated migration, no rework needed.
  • Get Expert Help – Our consultants guide you through setup and ensure your workflows fit your standards.
  • Start Fast – Our intuitive interface makes it easy for teams to get productive with minimal training.

See BIC Process Execution in action

Expand your knowledge with our e-learnings on BPM & GRC.

To the GBTEC Learning Hub