Target use case Ideal for organizations seeking a lean, integrated approach to Enterprise Architecture Management (EAM). | Target use case Best suited for large enterprises undergoing major transformations, such as SAP S/4HANA migrations. |
Ease of use Highly visual and intuitive – designed for both desktop and mobile. Easy to navigate and quick to learn, even for non-technical users. | Ease of use Usability suffers as the metamodel grows in complexity. Customization and advanced setups often need specialized resources. |
Reporting & diagramming Strong capabilities in process visualization, matrix and flowchart views with integrated performance dashboards – facilitating intuitive optimization and collaboration. | Reporting & diagramming Reporting and diagramming is limited, often requiring external tools like Tableau or Visio; built-in diagram capabilities are basic or require plugins. |
AI support Includes an AI assistant that analyzes the IT inventory, identifies optimization opportunities, and streamlines architecture planning. | AI support LeanIX has no built‑in AI assistant; users rely on manual reporting or external BI tools to analyze and interpret data. |
Process & compliance integration GBTEC offers a single unified solution combining EAM, Business Process Management (BPM), and Governance, Risk & Compliance (GRC), eliminating data silos and fragmentation. | Process & compliance integration LeanIX lacks native BPM and GRC integration, often requiring separate tools or relying on external GRC solutions, leading to fragmented toolsets. |
Customer support Widely praised for supportive onboarding, responsive customer service, and effective training – enabling faster user adoption. | Customer support Implementation can be slow and complex; documentation gaps and setup often require paid consulting. |
