First steps with BIC and frequently asked

You have questions? Here is the answer! We have summarized helpful tips and frequently asked questions to make your entry into process management with the BIC Platform particularly easy.

The First Steps of Digital Transformation

You have decided upon a BIC Platform product and now want to start the digital transformation within your company? On our "First Steps" pages, you will find helpful advice for an easy introduction to your digitalization with our software solutions.

Quick answers to your questions

Can I continue using my data from the test version in the professional version?

Yes, you can transport your data and continue working with them when you switch to the professional version.

When do I have to pay?

At the end of the 30-day test version, we will contact you. If you want to continue working with BIC Platform, we will draft an offer for you. Should you decide to terminate your work in BIC Platform, the access to the test version will be automatically closed and your data will be deleted after 30 days.

Which payment methods are available?

We will send you an invoice.

Why are my data not deleted directly after the end of the test version?

After expiration of the test version we give you the opportunity to decide within the next 30 days. During this time your data will remain saved.

Which operating / hosting options are available?

The BIC Platform is exclusively operated in ISO 27001-certified data centers, both in the public cloud and in the private cloud. This ensures compliance with the highest security standards and guarantees optimal performance.

I am currently using a different tool. Can I switch to BIC Platform?

Switching to BIC Platform is very easy, thanks to the minimal implementation and training effort. Depending on the tool you are currently using, it may also be possible to automatically transfer existing data into BIC Platform.

What is the pricing model for BIC Platform?

Prices are depending on the user quantity and the desired operation method. For further information, please contact our sales team ( or +49 234 97645 -110).

Can I use all the features of BIC Process Design, BIC Process Execution and BIC Process Mining in the test version?

Yes, the trial version gives you access to the full functionality of BIC Process Design, BIC Process Execution and BIC Process Mining.

What does the abbreviation 'BIC' stand for?

The brand name 'BIC' stands for Business Information Center.

Can editor and author licenses be added at short notice? How long does the implementation take?

Editor and author licenses can be quickly added when needed. After setup, you can allocate licenses to your users and they can directly start modeling.

Can multiple users test BIC Platform?

Yes, the administrator can add further users. For more information, go to the online help in BIC Process Design, BIC GRC and BIC Process Mining.

Can objects be adjusted or hidden and how much effort is required?

Objects from all offered notations can be adjusted and hidden by the administrator autonomously. No programming knowledge is required to adjust or hide objects.

Further questions?

Do you have questions about our products or services? Our experts are happy to help you and look forward to your inquiry.
+49 234 97645 -110

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Do you have any questions?

Do you have any questions about our products or services?
Our experts will gladly assist you and look forward to your request.

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