With BIC Platform into the BPM environment at Premium AEROTEC GmbH

Premium Aerotec

Thanks to BIC Process Design, Europe's leading aerospace supplier can model its processes in a portal that is accessible to all employees and saves process managers valuable time with the help of release workflows.

Successful certification

In its search for professional Business Process Management (BPM), Premium AEROTEC found its way to the BIC Platform. Both in the quality assurance and release of process descriptions as well as in the preparation of quality management audits, the BPM Suite has played an important role for the company. After only 15 months, the new management system was successfully certified according to EN9100 (requirements for aerospace and defense organizations). This enabled Premium AEROTEC to secure its position as Europe's leading aerospace supplier.

Premium AEROTEC GmbH
Headquarter: Augsburg, Germany
Employees: 9,000+
Sector: Aviation

BIC Platform module in use:
BIC Process Design

Project Highlights

With BIC Process Design and the processes documented in the system, Premium AEROTEC was able to complete a certification process in the shortest possible time and simplify complex approval procedures in a workflow.

quality management icon

Complete and fast certification
according to EN9100

business process management icon

Process documentation for
all employees in one portal

Three-stage release workflow and
secure version control

risk company icon

Relief of the responsible
process managers

The challenge

Complete certification
in a fast pass

"Who does what, when, how and with what?" - Premium AEROTEC wanted to address these central questions and set itself the goal of procuring a tool to support the introduction of a company-wide process management system that would make a long-term and sustainable contribution to improving the company's business processes. The previous process documentation was to be replaced by BIC Platform which was made available to all employees via an internal portal. A very tight schedule was set to ensure complete certification of the quality management system. An enormous challenge, which the aerospace supplier was able to successfully manage together with GBTEC within a few months.

The solution

Process documentation with
BIC Process Design

GBTEC's BPM Suite with the processes documented therein served as the basis for auditing as part of the EN9100 certification process (requirements for aerospace and defense organizations). In a first step, all actual processes were recorded by the responsible process owners in many workshops with representatives of all affected departments, and corresponding process models were created in BIC Process Design. In these process models, the customer requirements as well as the applicable documents, forms and IT systems were mapped and the associated KPIs were defined. This documentation replaced the existing process descriptions. The process models are accessible to all employees via the process portal.

Illustration Premium aerotec BPM

The benefit

Simplified release workflow and relief for process managers

Following the documentation of the company's internal processes, all employees concerned were informed in an extensive training initiative. Due to changing framework conditions (customer requirements, normative regulations, etc.) as well as the continuous improvement of processes, the published process descriptions have to be constantly adapted. With the process governance function in BIC Platform, an automated workflow has been introduced. This provides an efficient release process and ensures version control of the process descriptions. Complicated release procedures are simplified with just one click, thus contributing to the relief of the responsible process managers. Premium AEROTEC implemented a three-stage release workflow with the following release stages:

  1. from modeling to QM: formal review of the process model
  2. from QM to the business department: release by the responsible process owner
  3. from department to business process management: release by business process manager

Following company-wide licenses in Germany, the company has also equipped its location in Romania with BIC Platform.

About Premium AEROTEC

Premium AEROTEC is one of the world's leading companies in the development and manufacture of structures and production systems for civil and military aircraft construction. As Europe's leading aerospace supplier, the company manufactures state-of-the-art aerostructures made of aluminum, titanium and carbon fiber composites for the entire Airbus family. Premium AEROTEC stands by its customers as a competent partner from development through production to in-service support. The company has sites in Augsburg, Bremen, Hamburg, Nordenham and Varel in Germany and in Braşov, Romania.

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