Beyond Operational Chaos: Building the Process Foundation for AI-Ready Transformation and Shared Services Success

As business transformation accelerates, many Shared Services and GBS organizations find themselves stuck in a loop of inefficiency – grappling with fragmented processes, siloed teams, outdated systems, and inconsistent standards. These long-standing operational gaps, once tolerable, now stand as critical blockers to the implementation of AI and autonomous technologies.

09.07.2025 14:30
45 Minutes
English
Webinar (Live)

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Webinar Highlights

This webinar dives into how GBS and shared services leaders can break free from legacy complexity by building a connected, standardized process framework. You’ll learn how to overcome organizational fragmentation and lay the groundwork for scalable, AI-ready operations, ensuring your transformation initiatives are not only technology-driven, but also powered by high-performing processes.

Key Takeaways

  • Assess AI Readiness: Understand the operational roadblocks – like disconnected systems and fragmented processes – that can stall your AI initiatives before they begin.
  • Build a Solid Process Foundation: Learn how to design and implement a standardized end-to-end GBS process model that enables visibility, accountability, and continuous improvement.
  • Connect the Dots Across Teams: Explore methods to align hybrid and cross-functional teams through unified process governance, roles, and collaboration models.
  • Turn Process into a Strategic Asset: Shift process management from a documentation tool to a transformation enabler, fueling automation, analytics, and future AI capabilities.
     

Join us easily from your desk or on the go. The webinar is hosted on the video platform Zoom and is free of charge. Secure your spot now!

The speakers

Rakesh Sangani
Founder and CEO of Proservartner

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Marc Stromberg
Co-Founder & Key Account Manager at GBTEC

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