Every business has a current status when it comes to digitizing business processes. While numerous companies still pass around handwritten procedural instructions, progressive SMEs and larger corporations have achieved at least a proportionate digitization and automation of their processes. Businesses are actively driving digital transformation and consider business process management as a crucial task. Process management software has therefore gained importance in recent years. Currently, more than 50% of all companies in the USA have such a solution in use - and there are more to follow. For good reason: Because a process management solution comes with many advantages.
- It enables you to optimize your business processes, to reduce costs, to boost efficiency and to enhance productivity.
- It monitors used resources, process steps and compliance levels.
- It serves as a knowledge base for employees to learn and refresh process flows.
- It provides real-time analytics and reports on your business processes to detect weaknesses and bottlenecks.
- It teaches employees the company's objectives and how to achieve them.
- It prepares your company for external and internal challenges.
As previously stated, every company faces its own challenges when it comes to digitization. Using the Digital Maturity Model, you can easily classify how far the digital transformation has progressed in your business. The model classifies the degree of digitization in six levels, from an entirely analog structure to a digitally connected company. Depending on your current level your focus should be on the applicable BPM functions.
- Status: Your organization is searching for a connection to digitization
- Tasks: Analyze and digitally record processes, replace analog work steps with digital equivalents
- BPM Life Cycle: Start of process analysis and modeling
- Software: BIC Process Design
- Goal: Attain quick profits by transferring analog processes to digital systems
- Status: You benefit from initial digital added value
- Tasks: Definition and formation of end-to-end processes
- BPM Life Cycle: Modeling a company-wide process map
- Software: BIC Process Design
- Goal: Extend existing structures and recognize automation potentials
- Status: Simple processes run automatically
- Tasks: Establish and control workflows, create interfaces between IT systems
- BPM Life Cycle: From analysis to execution and monitoring
- Software: BIC Process Design / BIC Process Execution
- Goal: Automate recurring processes in a resource-saving way
- Status: You have created a holistically digitized working environment
- Tasks: Monitoring and optimization, connection of the latest technologies
- BPM life cycle: Development of a complete cycle
- Software: BIC Process Design / BIC Process Execution / BIC Process Mining
- Goal: Enhance optimization potential through continuous improvement
Processes are a fundamental component of quality management. As such, we recommend interfaces between both systems. Rather than manually managing quality management processes in standard programs such as Word, BPM solutions maintain your processes in a revision- and audit-proof manner, automatically create QMS manuals, and have an integrated document management system. In this way, BPM establishes itself as the single source of truth - as the central point of contact for the quality management system in your company.
Read our whitepaper "Intelligent linking of quality management and business process management" for more information
Governance, Risk and Compliance Management (GRC) is one of the central challenges of corporate management, not only in banks and insurance companies. A process oriented GRC approach enables you to anchor and manage business risks and controls directly at the processes. Linking BPM and GRC increases the efficiency of your processes as well as your compliance. With BIC Process Control (which is available as a native add-on for BIC Process Design), you combine your process management with your GRC management and create a fully integrated, central view of processes, risks, controls, and measures.
In a digital world, every business process depends on at least one IT system. This close integration offers a cross-interface analysis of IT systems and the processes related to them. This allows you to integrate IT data, which companies are modeling in Enterprise Architecture Management (EAM) solutions into their process landscape in a meaningful way. The resulting transparency allows data-driven analyses and decisions in the complex IT environment.
Coordinate the entire lifecycle of your ERP systems in one BPM software: Using innovative process mining technology to examine the ERP processes and effectively identify deviations, inefficiencies, and capacity bottlenecks. Based on this knowledge, you can (re-)design your processes in a modeling environment. Comprehensive BPM solutions such as BIC Platform offer an innovative platform for end-to-end business process transformation.
Find out more about how BPM and ERP are merging with our solution for SAP: BIC for SAP
- Import feature: If you already use a database-supported tool, we enable you to seamlessly incorporate your process landscape into the BIC Platform, with a low-level implementation and training effort - so you can continue where you left off in modeling.
- User-friendly: Thanks to the intuitive and easy-to-use tools, not only business users can quickly get going with BIC Platform.
- Different types of deployment: BIC Platform will be provided either in your data center (on-premises), as a private or a public cloud.
- Better teamwork: The collaboration feature allows you to involve all participants in early stages and create room for innovative ideas.
- Always up to date: In our cloud solutions, you will receive the latest features through regular software updates, upgrades, and releases.
- Software and consulting in one: GBTEC consulting and expert team will accompany you during the entire implementation process: from consulting and hands-on training to the takeover of your BPM tasks by BIC-experienced employees.