Get the most out of your BIC Platform with our Technical Services
Our experts draw on many years of experience in implementing technical projects with the BIC Platform and have already realized numerous customer requests. No matter if you want to start with the BIC Platform from scratch, need an implementation to a third party system or want to implement exclusive requirements - we are at your side and find individualized solutions according to your needs.
Our key topics in detail
With our offer in the context of technical services, we support you at any time with all questions concerning your individual topics. This is how you get the most out of your BIC Platform!
Product introduction
Successfully setting up your BIC Platform is quick and easy. Our experts provide competent assistance with technical settings and/or connections, for example, with the connection to your SSO or Active Directory. Do you already have processes recorded in another tool, such as ARIS®? No problem, we can of course transfer them for you.
Third-party system connection
Processes do not exist in a vacuum, but rather link IT systems, corporate functions, risks, organizational structure, key figures and more. Often, this information is maintained in additional systems (e.g. LeanIX®, SAP®, Microsoft®). Our experts help you to get a view of the 'single point of truth' even across systems and ensure that your BIC repository is kept in sync with your other management systems.
Individualization
In the BIC Platform, individualized evaluations can be implemented in MS Word, Excel or PowerPoint using the 'BIC Report Service'. In addition, the platform offers us the possibility to adapt some standard functionalities according to your wishes or to create new individualized services. BIC Add-Ons (PDF) are best practice solutions that complement and extend standard functions in a release-safe manner.
CompaCare
Are you already using an individual solution from GBTEC or are you planning to expand the functionality of your existing system? In this case, it is best to secure yourself with our Compatibility Care package. With CompaCare, we guarantee that your individual solutions will be adapted to new releases of the BIC Platform at reasonable and predictable costs.
Our experts are ready to support you
Are you looking for a partner who is always at your side and recognizes and implements your individual needs? Then you've come to the right place! Our experts ensure that your individual requirements are taken into account at every stage of BIC use. From project start to implementation and sustainable long-term support - we will find the right solution for you!
Your added value when using the BIC Platform
Convince yourself of our many years of experience and benefit from extended functions in your BIC Platform as well as a guaranteed release capability for your individual solution.